Most of Our Failures in Human Relations are due to "misunderstandings".
We expect other people to react and respond and come to the same conclusions as we do from a given set of "facts" or "circumstances."
No one responds or reacts to "things as they are," but to his own mental images. Most of the time, a person "understands" and interprets the situation differently from us. He is merely responding appropriately to what – to him – seems to be the truth about the situation.
Ask yourself:
"How does this appear to him?"
"How does he interpret this situation?"
"How does he feel about it?"
Try to understand why he might "act the way he does"
In dealing with other people try to see the situation from their point of view as well as your own.
source: unknown
You may want to read this article on how to communciate effectivey to avoid misunderstandings and have a strong influence.
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